Using Equal Access has been a wonderful experience!
I am a clinical research assistant at the University of Maryland, Baltimore. My research team and I are currently working on a project with a new behavioral health urgent care. We interview clients to help the clinic receive grant funding. In this clinical setting, there are many consumers who speak a variety of languages. We needed a translator to effectively and clearly communicate with them. Equal Access and their team made it quick and easy for us to get started with their translator services. We did encounter a couple of technical difficulties. But, their responsiveness made it quick to remedy the situation. During our interviews, their translators were professional and friendly. Equal Access has truly made the translation process simple. We’ve appreciated their contribution to the effectiveness of our research project workflow!
Thanks Equal Access for filling our need on short notice. I appreciate the response that you provided and the quality of the staff that were assigned to the meeting. We were very satisfied with your services. I will definitely keep your team in mind for future opportunities
Happy New Year. I just wanted to rely that our evaluator thought you did an excellent job assisting her with translation during her evaluation.
Both speakers excellent. They presented a wealth of information. Judge Vargas’ presentation was great. He explained nuance in immigration law clearly. One hour gave us time to only skim the surface. I thoroughly enjoyed it. Thank you!
Excellent presentation! Plenty of valuable information and suggestions. Both presenters were very knowledgeable and provided a variety of resources.
Judge Vargas-Padilla was very clear and helpful in describing the Immigration processes. Carol was also very helpful in deciphering the distinctions in the roles of interpreters and translators.
Loved having two experts who know how to teach and are very dynamic. This presentation should be shared with any agency that provides services to immigration, ESPECIALLY for those interpreters who are not such frequent flyers as Spanish, the languages of lesser diffusion, and those that don’t have court certifications, for languages such as MAM or QUICHE which are hard to find, and often over the phone or video remote. The are often mildly trained bilinguals. An education must for agencies and interpreters alike want to or already work in immigration court.
Good informative presentations. Both speaks were professional & knowledgeable about the topics. I loved the quote "Boundaries are an act of love" that was presented during the training.
Thank you for the work you are doing and for enlightening me more about this subject area and the importance of equal language access.
appreciated Carol's passion for the subject and the exercises we did - very helpful
Thank you so much! Very informative and useful presentation.
I enjoy the training - I loved that a lot of our staff was very alert and motivated to learn about these topics. Very Good Training!!!
I feel the information was very useful. It helps to see scenarios of how the lack of language access effects lives. I can not image how scary it must feel to be the person needing help, but can't receive it because someone can not communicate with you. I feel the more we hear these stories, the more companies will realize they need to get on board with having these tools available and educating their staff on how to utilize them. Their knowledge could save a life.
Thank you for highlighting the hardships those who are language impaired go through!
It was wonderful to meet and work with you all! I wish we had done a better job of outreaching to Spanish speaking, Latin X communities around Baltimore. I would love to hear any feedback you have for us as well.
Always great working with your team! So reliable and professional!
Working with both Rosario and Carol was a pure pleasure. We relied on your expertise for a very difficult transcreation because of the subject matter and we appreciate the time and care you took with our project.
