As we continue advocating for language access, it’s key to remember that the heart of this work must always be the end user; the limited English proficient (LEP) individual. It’s not about the linguists, the organizations, or the industry. Without the LEP community, there would be no l anguage access to protect. They are the reason this work matters and they must remain at the center of every effort.
About Carol:
Carol Velandia, MBA, CHI, PMP, MSW ⚖️ is a nationally recognized advocate for language access, rights, justice, and plain language. As the founder and CEO of Equal Access Language Services, she developed the award-winning program "Effective Inclusion Through Language" to enhance language service delivery across various sectors. Carol is also the creator and host of the Language Access Matters podcast, which features conversations with experts on the critical role of language in equity.
